At leathershearlingjacket.com, we are committed to delivering your premium leather shearling jacket safely, securely, and on time. This Shipping Policy outlines our order handling procedures, estimated delivery timelines, shipping charges, and other important details.
1. Handling Time
Once your order is placed, please allow up to 3 business days for order processing and handling. During this time, we carefully inspect, pack, and prepare your item for dispatch to ensure the highest standards of quality and presentation.
Note: Orders placed on weekends or holidays will be processed on the next working day.
2. Shipping Time & Delivery Estimates
After processing, your order will be shipped, and delivery typically takes 5 to 7 business days depending on your location.
| Region | Estimated Delivery Time |
|---|---|
| United Kingdom | 5–7 business days |
| Europe | 6–8 business days |
| United States | 5–7 business days |
| Canada | 6–9 business days |
| Australia | 7–10 business days |
| Other Countries | 7–14 business days |
Delays may occur during high-demand seasons or due to customs processing.
3. Shipping Charges
We offer free standard shipping on all orders, unless otherwise stated at checkout. For expedited shipping options, additional charges may apply, and will be displayed before final payment.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the status of your shipment in real-time through the carrier’s tracking portal.
If you do not receive a tracking email within 4 days of your order, please contact us at [email protected].
5. Shipping Carriers
We work with reliable and globally trusted courier partners including:
- Royal Mail
- DHL Express
- FedEx
- UPS
- Local postal services (depending on destination)
All packages are insured and require a signature upon delivery in most regions.
6. Customs, Duties & Taxes
For international orders, customs duties, VAT, or import taxes may apply depending on the destination country. These charges are the responsibility of the customer and are not included in the product or shipping prices.
Please check your local customs office for more information regarding potential import fees.
7. Address Accuracy
Customers are responsible for providing complete and accurate shipping information at checkout. We are not responsible for delays or losses due to incorrect or incomplete addresses. If you need to make changes to your shipping address, please notify us within 24 hours of placing your order.
8. Lost or Delayed Shipments
If your order is significantly delayed or lost in transit, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and either:
- Resend your item, or
- Issue a refund (based on the outcome of the carrier’s investigation)
9. Delivery Refusals or Missed Deliveries
If a delivery is refused or missed repeatedly, and the item is returned to us, we will refund your order excluding any return shipping costs incurred. Re-delivery may require an additional shipping fee.
10. Contact Us
If you have any questions or concerns regarding your shipping or delivery, we’re here to help.
Phone: +44 7498 448967
Email: [email protected]
Business Address: 7, Bell Yard, London, WC2A 2JR, United Kingdom